This is how efficient process optimization works in mail processing.
We collect and scan your inbound mail, using the latest technology, regardless of format or channel – whether email, letters, postcards, faxes or social media messages – and route it to the appropriate destinations.
Thanks to artificial intelligence and robotic automation, we effectively simplify your inbound mail processing and route everything to the right recipients.
Dramatically reduce time and costs by better utilizing resources and eliminating sources of error
Faster processing times for more customer satisfaction and less administrative overhead
Top-level security certifications and GDPR-compliant processes in German data centers
How Input-Management works
Step 1
Scan preparation
Removal of the physical items, straightening, sorting according to positive/negative lists
Step 2
Extraction, validation and attribution
according to previously agreed criteria or keywords
Step 3
Document logistics
Export to CRM/ERP system or in an agreed data format on the exchange drive
We integrate our IT solutions seamlessly into your existing structure, without major changes, but with a significant reduction in workload thanks to improved workflows. However, we can also connect directly to your system and initiate processes independently if needed.
One example is automated background processing: We digitize invoices, extract the necessary data, make the necessary accounting entries, and then transmit only the results that are relevant to you.
All documents, emails, and messages are processed automatically, and our experienced human experts step in to handle difficult cases such as inconsistencies or errors.
Special features of Input-Management:
Cross-channel, centralized inbox for letters, emails, faxes, apps, online forms, messenger services, etc.
Scan and text recognition, speech-to-text analysis, data processing, data transfer, archiving
Scanning process at our premises, at the digitization hubs of our colleagues within the FP network or directly at our customers’ p...
Simplified mailroom processing for businesses and public institutions
Protection against document loss with centralized, secure management and clear access at all times.
Increased efficiency by optimizing internal communication processes
Cost reduction and quality assurance
Error minimization through verification mechanisms (e.g., plausibility check or database comparison)
The three steps to successful mail processing:
1. Initial consultation
2. Development of a project plan
3. Project launch
Together we digitize your input management.
For a non-binding, personal consultation, schedule an appointment at any time.
Faster on all channels with an omnichannel approach
Using an omnichannel approach, we import all information and documents through all channels, process a wide variety of file and document formats, and deliver preliminary results or complete bookings as needed. We serve the full spectrum of information processing needs:
Mass scanning
Speech recognition and conversion (speech-to-text)
OCR text recognition
Data analysis and processing
Data transfer (to CMS, CRM, ECM or ERP systems)
Message archiving
Our References
"In cooperation with FP Digital Business Solutions GmbH, we are constantly developing new and better solutions that continuously optimize the entire structure. That is great added value."
Christian Tietz, Group Manager Billing and IT in Customer Management – Berliner Stadtreinigung
You can focus on your core business while we take care of the rest. Your mail is processed quickly and cost-effectively: We convert your inbound printed mail into usable data and vice versa.
Franziska Glaser, Head of Customer Management FP Digital Business Solutions
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