Some of the Internet pages use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your terminal device until you delete them. These cookies enable us to recognise your browser on your next visit.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or generally and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited.
Cookies that are required to carry out the electronic communication process or to provide certain functions you have requested are stored on the basis of Art. 6 (1) lit. f DSGVO. The website operator has a legitimate interest in storing cookies for the technically error-free and optimised provision of its services. Insofar as other cookies (e.g. cookies to analyse your surfing behaviour) are stored, these are treated separately in this data protection declaration.

Google Services


Google Analytics

„This website uses Google Analytics, a web analytics service provided by Google, Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
You can object to the collection and use of your IP address by Google Analytics at any time with effect for the future. You can find more information on this at We would like to point out that on this website Google Analytics has been extended by the code "gat._anonymizeIp();" to ensure anonymised collection of IP addresses." (Source:
You can prevent the collection by Google Analytics by clicking on the following link. An opt-out cookie will be set, which will prevent the future collection of your data when visiting this website: Deactivate Google Analytics
FP Digital Business Solutions GmbH has concluded an order processing agreement with Google Germany GmbH.


Google Tag Manager

This website uses the Google Tag Manager. Through this service, website tags can be managed via an interface. The Google Tool Manager only implements tags. This means that no cookies are used and no personal data is collected. The Google Tool Manager triggers other tags, which in turn may collect data. However, the Google Tag Manager does not access this data. If a deactivation has been made at domain or cookie level, it remains in place for all tracking tags, insofar as these are implemented with the Google Tag Manager.


Google Conversion Tracking

This website also uses Google Conversion Tracking. Google Adwords sets a cookie on your computer if you have accessed our website via a Google advertisement. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of the AdWords customer's website and the cookie has not yet expired, Google and the customer can recognise that the user clicked on the ad and was redirected to this page. Each AdWords customer receives a different cookie. Cookies can therefore not be tracked via the websites of AdWords customers. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. The AdWords customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information with which users can be personally identified. If you do not wish to participate in the tracking procedure, you can also refuse the setting of a cookie required for this - for example, via a browser setting that generally deactivates the automatic setting of cookies. You can also deactivate cookies for conversion tracking by setting your browser to block cookies from the domain ""


We use the SAAS tool gotowebinar from LogMeIn, Inc. for our online presentations. gotowebinar serves as a platform for us to present content online to individuals or groups. On our websites with gotomeeting connection and registration, this is pointed out separately and an OptIn is requested. When you register for an online presentation with gotowebinar, your first and last name as well as your e-mail address are transmitted to LogMeIn's servers.
This information is used to send you your personal participation link for the online presentation, as well as reminder emails.
All information we collect is subject to this Privacy Policy. We use all information collected solely to optimise our marketing.
LogMeIn, Inc. is a US-based software company with offices in Europe, including Dublin, Budapest, Dresden and Munich.

LogMeIn, Inc
320 Summer Street Boston, MA 02210
LogMeIn uses the EU's Standard Contractual Clauses (SCC), which regulate the transfer of data between the EU and non-EU countries. Certifications according to AICPA/SOC 2 Type II & AICPA/SOC 3 are available. The gotowebinar product complies with the BSI requirements catalogue for compliance in the cloud computing sector C5.

More information about LogMeIn's privacy policy:

More information from LogMeIn regarding EU data protection regulations:

You can find more information about the product gotowebinar here: 

SOC 3 – Reporting on System and Organization Controls:


We use HubSpot for our online marketing activities. This is an integrated software solution that we use to cover various aspects of our online marketing.
These include:
•    Content management (website and blog)
•    Email marketing (newsletters and automated mailings, e.g. to provide downloads)
•    Social media publishing & reporting
•    Reporting (e.g. traffic sources, hits, etc. ...)
•    Contact management (e.g. user segmentation & CRM)
•    Landing pages and contact forms
Our sign-up service allows visitors to our website to learn more about our company, download content and provide their contact information and other demographic information.
This information, as well as our website content, is stored on servers operated by our software partner HubSpot. It may be used by us to contact visitors to our website and to determine which of our company's services are of interest to them.
All information we collect is subject to this privacy policy. We use all information collected solely to optimise our marketing.
HubSpot is a software company from the USA with a branch in Ireland.
2nd Floor 30 North Wall Quay Dublin 1, Irland, Telefon: +353 1 5187500.
If a transfer of personal data to the USA takes place, further protection mechanisms are required to ensure the level of data protection of the GDPR. To ensure this, EU standard data protection clauses have been agreed with the provider in accordance with Art. 46 para. 2 lit. c DSGVO. These oblige the recipient of the data in the USA to process the data in accordance with the level of protection in Europe.

If you generally do not want HubSpot to collect data, you can prevent the storage of cookies at any time by changing your browser settings.


We utilize the Netsuite ERP System, provided by Oracle Corporation, to run our sales and accounting processes and store and manage data required to execute these processes. The provider is Oracle Corporation, 500 Oracle Parkway, Redwood Shores, CA 94065, United States.

After you purchase FP Sign, your customer, contract and billing data is sent to Netsuite via an encrypted interface. The data you enter is stored on Netsuite’s servers located in EU. The legal basis for data processing is Art. 6 para. 1 sentence 1 b GDPR.

We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

Satisfaction surveys with LamaPoll

To conduct online surveys, we use the online survey tool LamaPoll from Lamano GmbH & Co. KG, Frankfurter Allee 69, 10247 Berlin.

The data centres used for the service (certified according to DIN ISO 27001) are located in Germany.

You can view the data protection regulations of the service provider for the surveys here:

When you take part in an online satisfaction survey, we store your details in the LamaPoll platform. All data collected is transmitted via secure SSL-encrypted connections. After the end of the survey, the data is stored at FP Digital Business Solutions GmbH for evaluation and routinely deleted from LamaPoll's servers.

Your data will be stored until the purpose of the survey no longer applies or until you revoke your consent.

The data will not be passed on to third parties and will only be collected for the purpose of the survey. We have concluded an order processing contract with the service provider in accordance with Art. 28 DSGVO.

The legal basis for the processing of the data is Art. 6 para. 1 lit. f DSGVO.

Analysis by Hotjar

We use Hotjar to better understand the needs of our users and to optimise the offer and experience on this website. 
optimise it. With the help of Hotjar's technology, we get a better better understanding of our users' experiences (e.g. how much time users time users spend on which pages, which links they click on, what they like and what they don't like etc.) and this helps us to tailor our offer our users' feedback. Hotjar works with cookies and other other technologies to collect data about the behaviour of our users and about their end devices, in particular the IP address of the device (is only collected only recorded and stored in anonymised form during your use of the website anonymised), screen size, device type (unique device identifiers), information about the browser used, location (country only), preferred language for preferred language for displaying our website. Hotjar stores this 
information on our behalf in a pseudonymised user profile. user profile. Hotjar is contractually prohibited from selling the data collected on our behalf.

For more information, see the 'about Hotjar' section on Hotjars Help Page.

LinkedIn Insight-Tag

We use the retargeting tool and conversion tracking of LinkedIn Ireland, Wilton Plaza, Wilton Place, Dublin 2, Ireland ("LinkedIn"). For this purpose, the LinkedIn Insight Tag is integrated on our website, which enables LinkedIn to collect statistical, pseudonymised data about your visit and use of our website and to provide us with corresponding aggregated statistics on this basis. As a rule, the following information is collected:

  •       LinkedIn user ID (cookie ID)
  •       IP address
  •       Metadata of the website visit, such as browser type, website visited

This information is also used to show you relevant offers and recommendations that are specific to your interests after you have viewed certain services, information and offers on the website. The relevant information is stored in a cookie.

If you want to prevent this tracking, you can use the following link: Opt-out link.

Further information on data processing can be found in LinkedIn's privacy policy:

Microsoft Office 365

We use Office 365, which provides functions such as e-mail and calendar. We provide you with a calendar function for direct and easy booking of personal appointments or webinars with our sales team. Contact forms are used on the pages for making an appointment. The contact form fields can request information such as first name, surname, email address, company name and other information. The data request may differ from page to page and requires the active participation and completion of the page visitor. The data entered is displayed for the respective sales employee in Office 365 and shown as an appointment. Emails from are also hosted in Office 365. We also use Office 365 as an integral part of our hubspot solution. When using Office 365, Microsoft processes various data that may also contain personal data. 
This is functional data (necessary for the provision of the Office 365 service), content data (e.g. documents - processing only for the provision of the Office 365 service, use for other purposes is excluded) and diagnostic data (for error-free operation of the Office 365 service). During this data processing, it is possible that information is sent to Microsoft's servers. Microsoft confirms that it does not use the data for profiling, data analysis, market research or advertising.

Further information can be found at: GDPR Information can be found at:

Microsoft Clarity

On this website, various user information is collected and stored through the “Microsoft Clarity” service of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399 USA (hereinafter referred to as “Microsoft”) for statistical analysis of user behavior and for optimization and marketing purposes.

The following data is collected:
  • Usage data: Duration of visit, pages visited, mouse movements, and clicks.
  • Device data: Operating system, browser type and version, IP address (anonymized).
  • Diagnostic data: Performance and error reports.

From this data, pseudonymized user profiles can be created and evaluated for the same purpose. Cookies are used for collection and evaluation. Cookies are small text files that are stored locally in the cache of the website visitor's internet browser. Among other things, cookies enable the recognition of the internet browser. The data collected with Microsoft technologies will not be used to personally identify the visitor of this website without the separately granted consent of the affected party, and will not be merged with personal data about the holder of the pseudonym. Collected information may be transmitted to Microsoft servers in the USA and stored there for up to 12 months.

We refer to Microsoft’s privacy policy, in which Microsoft, among other things, commits to protecting our customers’ data and not sharing it with third parties. Furthermore, Microsoft is an active participant in the EU-U.S. Data Privacy Framework, which regulates the correct and secure data transfer. The European Commission adopted the adequacy decision for the EU-U.S. Data Privacy Framework on July 10, 2023.

All of the processing described above, particularly the setting of cookies for reading information on the used end device, will only be carried out if you have given us your explicit consent in accordance with Art. 6 (1) (a) GDPR. Without this consent, the use of Microsoft Clarity will not take place during your visit to the site. You can revoke your consent at any time with effect for the future. To exercise your revocation, please deactivate this service in the “cookie consent tool” provided on the website.

For more information on the privacy policy of Microsoft Clarity, please visit

Microsoft Bing Ads

We use the conversion and tracking tool Bing Ads from Microsoft Corporation (One Microsoft Way, Redmond, WA 98052-6399, "Microsoft") on our website. Microsoft stores a cookie on the user's computer in order to analyse the use of our online offering. In this way, Microsoft and we can recognise that someone has clicked on an advertisement, has been redirected to our online offering and has reached a predetermined target page. We learn the total number of users who clicked on a Bing advert and were forwarded to the target page (conversions). No personal information about the identity of the user is disclosed. The legal basis for the use of this service is Art. 6 para. 1 sentence 1 f) GDPR and the processing serves our legitimate economic interests. If you do not wish to participate in the Bing Ads tracking process, you can object here at Microsoft: Users can find further information on data protection and the cookies used by Microsoft Bing Ads in Microsoft's privacy policy: Microsoft is certified under the EU-US Privacy Shield and thus offers an adequate level of data protection in accordance with Art. 45 GDPR 

Information Obligations / Data Subject Rights

We hereby inform you about the exercise of your rights as a data subject.

  1. Right of access

    You have the right to request confirmation as to whether personal data relating to you is being processed.

  2. Right of rectification

    You have the right to request that inaccurate personal data concerning you be corrected without delay.

  3. Right to ensure

    You have the right to request that personal data concerning you be deleted without delay.

  4. Right to restrict processing

    You have the right to request the restriction of processing.

  5. Duty of notification

    FP Digital Business Solutions GmbH will notify all recipients to whom personal data has been disclosed of any rectification or erasure of personal data or restriction of processing, unless this proves impossible or involves a disproportionate effort. FP Digital Business Solutions GmbH will inform you of these recipients if you so request.

  6. Right to data portability

    You have the right to receive the personal data concerning you from FP Digital Business Solutions GmbH in a structured, common and machine-readable format. Furthermore, you have the right to have this data transferred to another responsible party.

  7. Right of objection

    You are entitled to revoke your consent at any time and to object to any further use of your data.

    Furthermore, you are free to lodge a complaint with the data protection supervisory authorities.

Contact Form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We do not pass on this data without your consent.

The processing of the data entered in the contact form is therefore based exclusively on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time. For this purpose, an informal communication by e-mail to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

The data you entered in the contact form will remain with us until you request us to delete it, revoke your consent to store it or the purpose for storing the data no longer applies (e.g. after we have completed processing your request). Mandatory legal provisions - in particular retention periods - remain unaffected.

In our contact forms, you will be asked to provide various details. These vary depending on the type of contact form. Among other things, this includes information on title, first name, last name, email address, position, telephone number, company name, number of employees in the company, reason for contacting us.

Newsletter Data

If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. No further data is collected, or only on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.

The data entered in the newsletter registration form is processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent to the storage of the data, the e-mail address and its use for sending the newsletter at any time, for example via "Unsubscribe" in the newsletter section of the website. The legality of the data processing operations that have already taken place remains unaffected by the cancellation.

The data you provide us with for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and deleted after you unsubscribe from the newsletter. Data stored by us for other purposes remains unaffected by this.

Links to other Websites

The online offer of FP Digital Business Solutions GmbH contains links to other websites. FP Digital Business Solutions GmbH has no influence on whether the operators of these websites comply with data protection regulations.

Social Media Plugins

Plugins from social media are used on our website (e.g. Facebook, Twitter, XING, LinkedIn).

You can usually recognise the plugins by the respective social media logos. To ensure data protection on our website, the plugins integrated on our website are prevented from transferring data to the respective provider when you first enter the site.

A direct connection to the provider's server is only established when you activate the respective plugin by clicking on the corresponding button (consent). As soon as you activate the plugin, the respective provider receives the information that you have visited our site with your IP address. If you are logged into your respective social media account (e.g. Facebook) at the same time, the respective provider can assign the visit to our pages to your user account.

Activating the plugin constitutes consent within the meaning of Art. 6 para. 1 lit. a GDPR. You can revoke this consent at any time with effect for the future.

Minor Protection

Children and persons under the age of 18 should not transmit any personal data to FP Digital Business Solutions GmbH without the consent of their parents or legal guardians.

Personal Data

Insofar as FP Digital Business Solutions GmbH limited liability collects, processes or uses personal data from users, this is done within the framework of the statutory provisions. These are - currently - the EU Data Protection Regulation (EU-DSGVO), the Telemedia Act (TMG) and the Telecommunications Act (TKG).

  1. Purpose of the processing

    The main purpose of the processing of personal data is to establish trustworthy and legally binding electronic communication for digital transaction management.

    Secondary purposes of the processing of personal data are sales (including advertising), the management and support of interested parties and customer orders, personnel, supplier and customer management.

    The legal basis for the data processing is Article 6 para. 1.

  2. Description of the categories of data subjects and categories of personal data

    In order to fulfil the above-mentioned purposes, personal data is collected, processed and used for the following groups of persons: Customer data (users) (address data incl. certificates, contract data, transaction data), data of communication partners (address data, transaction data), supplier data (contact persons) (address data), personnel data.

  3. Categories of recipients to whom the personal data have been or will be disclosed

    Communication partners of the user, public bodies that may request data on the basis of legal regulations. Internal bodies involved in the execution of the respective business processes (personnel administration, bookkeeping, accounting, marketing, sales, telecommunications and IT). External bodies involved in the execution of business processes (e.g. Francotyp-Postalia Holding and its subsidiaries). External contractors in accordance with Article 28 EU-DSGVO. Credit institutions to the extent necessary for the processing of payments. Insurance companies, credit protection associations as part of credit protection. Third parties who receive signed documents within the scope of the signature authorisation granted to us. No other disclosure of personal data to third parties will take place without express consent.

  4. Transfers of personal data to a third country or to an international organisation

    A transfer of data to countries outside the EU is not planned and has not yet taken place.

  5. Time limits provided for the deletion of the different categories of data

The deletion of the data takes place after the end of the purpose limitation or in accordance with the legal basis (usually after 10 years).

SSL or TLS-Encryption

For security reasons and to protect the transmission of confidential content, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.


Note to the responsible entity

The data controller for this website is:
FP Digital Business Solutions GmbH
Trebuser Str. 47, Haus 1
15517 Fürstenwalde
Phone: +49 (0)3361-6809410
E-Mail: datenschutz(at)
The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.